We are glad to welcome Rachel Mbwiliza to her new position as a full-time Associate at First Access Tanzania! Rachel Mbwiliza is an Associate at First Access Tanzania, where she is responsible for business development, consumer protection and regulatory compliance. A native of Tanzania residing in Dar es Salaam, Rachel is instrumental in the day-to-day operations of First Access Tanzania, and also leads research related to our innovation, including regular consumer engagement and surveys to ensure that First Access designs and builds its solutions based on market feedback. Rachel is currently managing the development of a major professional research initiative with an international Development Finance Institution on consumer protection in the context of “big data” and low literacy levels, to promote responsible service design involving full disclosure about data and truly informed consent.
Rachel has served as an Intern for First Access Tanzania since 2012, and has also worked with the Dar Teknohama Business Incubator, bringing to First Access her first-hand knowledge of its operations and protocols. She also served as an intern at the Ministry of Natural Resources and Tourism. While there, she had an opportunity to review their policies and data for her senior thesis on the effects of the global financial crisis on the tourism sector in Tanzania. Rachel has a Bachelor of Science in Economic Policy and Planning from Mzumbe University, as well as a Certificate in Microsoft Office systems.